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"Victorian Law Reform ... made by lawyers, for lawyers ..."

Diarmuid Hannigan 2ab27The review of our succession laws report has now been completed by a panel comprised wholly and solely of lawyers, (not one person to represent families or our community with so much wealth at stake. I wonder why). It should be noted that one of the members of this panel was a past president of The Law Institute of Victoria, (The lawyers union) and another member Richard Boaden, barrister from “Jarndyce Chambers.”

The terms of reference clearly state that the objective of the review is to ensure the law operates justly and fairly and in accordance with community expectations in relation to the way property is dealt with after a person dies.

Our current laws have provided the legal profession with an enormous feeding ground that extracts money from vulnerable families and benefits the pockets of lawyers. In Victoria approximately 40,000 people die each year leaving an average estate worth at least $500,000 an amount of $20 billion per annum. The legal industry is entrusted to transfer this wealth from the dead to the living. The current process is inefficient, expensive, unaccountable, and full of deceptive procedures that allow lawyers to hide important information from family members.

It is a system that has evolved through time that has been developed by the legal industry so as to obtain maximum benefit for themselves. At a ten per cent processing cost by the legal profession this amounts to an annual contribution of at least $2 billion per annum in revenue to the legal profession. There are 16,000 lawyers in Victoria about half would be employed in areas that would not share in this feast. If we say 8000 lawyers share in $2 billion that calculates out to $125,000 per lawyer per year, a significant component of the legal industry.

The new laws should address this [disgusting] situation, however the recommendations from this report do nothing of the sort. To appease the worst case and most obvious aspects of these unfair laws, the committee made up of lawyers has recommended that "lawyers who are acting as executors should be incorporated into the legal professional act which would allow the Legal Services Commissioner to investigate complaints by beneficiaries against their behaviour".  Behaviour mind you, that can involve theft and fraud. We should all now feel safe as The Legal Services Commissioner receives 7000 telephone enquires about bad lawyers every year. They are able to discourage 5000 of those complaints over the phone and only receive 2200 written complaints. Of the written complaints they find about 2000 complaints have no merit and only investigate or prosecute 200 complaints. In other words we are going to use a broken system to fix a very broken system.

This recommendation is a furphy as lawyers who are executors should have always been bound by the Legal Professional Act of 2004 because if they were not bound they would be contravening the Trade Practices Act of 1974 by advertising their services to customers as lawyers when knowing full well that when acting as executors they would not be bound or regulated by the lawyers rules, in other word’s misleading and deceptive advertising of their services to naive consumers.

Amendments and Notations required to be inserted into this document :

7.10 It is therefore concerning that some legal practitioner executors have taken unfair

advantage of their position by:

• charging the estate without the informed consent of the will-maker or beneficiaries

• claiming excessive amounts

• receiving both commission and professional fees for the same services.3

Should also be inserted.

By lying to the children of the deceased about their parents’ wishes and hiding relevant documents so as to be able to increase their fees and charges against the estate.

7.11 In this chapter, the Commission considers a number of measures to reduce the incidence

of unethical and unlawful charging practices by legal practitioner executors. Its

recommendations aim to improve compliance by legal practitioner executors with their

ethical and legal obligations, and assist beneficiaries in understanding those obligations

and enforcing them when necessary. They also recognise that some of the problems

identified are not confined to the legal profession and need broader solutions.

There is no mention of criminal sanctions against this foul behaviour, there needs to be. It is hard for one lot of lawyers who protect the other lot to cll them criminals.

7.12 Decisions about whether specific rules for legal practitioners are necessary, and the form

they should take if they are, need to be made in the context of the existing regulatory

framework. The regulatory framework within which legal practitioner executors currently

operate is described briefly in the next section. The discussion then turns to the rules that

should apply.4

This is one of those legal gobbled de gook sentences that says we think that there is a need for some specific rules but we are not saying there is a need for them because we may be sued for our past negligence on the issue. It also says that if we do actually create some rules then they will be formed within the existing legal frame work which as we know already protects crooked lawyers.

The review has also recommended that the Law Institute of Victoria write the guidelines for these lawyers who are executors so as they can be incorporated into the legal professional act of 2004, a bit like asking Dracula to write the rules on how to manage the blood bank. At least they have admitted to their negligence.

There is nothing in this report about quality standards, making the process more efficient or incorporating the philosophy of human rights into the law. Family development and culture do not even rate a mention in this review, a review of our inheritance laws that will determine the way this nation develops. This review is indicative of a legal system that allows unaccountable lawyers to write the laws, and interpret and administer the laws for their benefit instead of for the development of our nation.

There is nothing in this review that mentions executors who are lawyer’s responsibilities to share important information with beneficiaries (family members) as is mentioned in the national review of unifying Australia`s Inheritance laws. Transparent communication between lawyer/ executor and family is an essential component for avoiding disagreement and reduces legal costs to the estate.

There is nothing about capping the legal costs on a deceased estate. After all is not rocket science.

61 The Law Institute of Victoria or other relevant body should make:

(a) uniform rules under the new uniform law that clarify the duties of legal

practitioners in providing executorial services and charging for those services

(b) in support of these rules, guidelines for legal practitioner executors on meeting

their fiduciary responsibilities.

The Law Institute of Victoria should have done this years ago getting them to do it now is akin to getting Dracula to write the rules for running the blood bank. We only need one rule which already exists but the regulators do not enforce it and that is that they comply with Australian Consumer Law.

The law reform Commission in its review of Succession laws could quite simply have stated that all lawyers who act as executors are obligated to Australian Consumer Law and that beneficiaries of deceased estates are consumers of their serves as should have always been the case after the Trade Practices Act of 1974 was enacted, instead of perverting the course of justice by running around the Legal Professional Act of 2004 which is just another smoke screen by the profession to avert their responsibilities to Australian Consumers of their services.

The reason this has occurred is because our legal system has grown from a convict settlement a settlement that was stripped of culture and had no recognition of family as the core and fundamental component of our society. Until the law reform process is changed and culture and families are given the positions of influence and power when law is constructed our nation will remain a prison that is controlled by greedy self-serving and unaccountable lawyers whose sole purpose in life is to feather their own nests.

At the beginning of this letter I mentioned two points about two members of the advisory committee. The first was that one of the members was an ex-president of the Law Institute of Victoria, The reason is obvious the legal profession needed one of their own to report back to its central committee to ensure that their income stream is well protected from any recommendations of law reform

The second related to Richard Boaden, barrister from “Jarndyce Chambers.”

Jarndyce vs Jardynce was the fictional name used by Dickens in Bleak House and is a description of the longest and most expensive wills case that ran for 120 years and eroded the whole estate in legal fees.

For any person who has been a victim of legal abuse in a deceased estate this is a pointer to the hubristic culture of the Victorian Legal Profession both by calling a barristers chambers by this name and worse still appointing a barrister from those chambers to sit on a review committee on succession law.

If as a responsible member of our community you do not believe in the she`l be right attitude (trust us) projected by our legal profession, stand up against this travesty and ensure that these recommendations by the review panel of Victoria’s Succession laws are seen for what they are, “She is wrong” and help influence the debate so as we do end up with succession laws that are representative of our community’s needs, expectations and culture, instead of meeting the needs of the legal profession, a profession who have become far too powerful and have proved time and again that they cannot be trusted with the shaping of our nation to benefit our culture and our families.

I have included links to my submissions to the Succession Law Reform Committee for your reference.

http://www.lawreform.vic.gov.au/sites/default/files/Submission_3b_Diarmuid_Hannigan.pdf

it is also connected to the initial submission link http://www.lawreform.vic.gov.au/sites/default/files/Submission_3a_Diarmuid_Hannigan.pdf

this is on the law reform commission web site link http://www.lawreform.vic.gov.au/projects/succession-laws/submissions/succession-laws-received-submissions

I trust you will see through the veneer of trust projected by the legal profession and use your influence to help protect the interests of Australian families.

We have a once in a hundred year opportunity to reshape our legal profession through Succession law reform and make them provide our community with a low cost efficient and accurate system that has a culture of collaboration, truth, transparency and trust incorporated into its structure, where culture and the input of community and family are very much participants in shaping our laws and where the legal system becomes accountable to Australian Consumers.

I have also included segments of the review on succession pertaining to the behaviour of lawyers who act as executors with my comments in italics for your benefit. I trust this information is helpful and look forward to your participation.

Best Regards

Diarmuid Hannigan

.

Executors’ costs and commission

Special rules for legal practitioner executors

35 There are cogent reasons why legal practitioners are appointed as executors, and it is in the

community’s interest that they continue to provide executorial services. Most act in the best

interests of will-makers and beneficiaries, as is their duty, but there is persistent concern that

legal practitioner executors who also provide legal services to the estate are charging twice

for some of the same services. The terms of reference ask the Commission to review whether

there should be special rules for these executors.

36 Although a will-maker may select a legal practitioner as executor because of their legal skills

and knowledge, the provision of executorial services is not regulated under the Legal Profession

Act 2004 (Vic), which regulates the provision of legal services by legal practitioners to their

clients. An executor has a duty to act in the interests of the beneficiaries, but a beneficiary

is not the executor’s client. Most of the safeguards, rights and avenues for dispute resolution

that are available to clients under the Legal Profession Act are not available to beneficiaries.

37 New uniform law for regulating the legal profession in New South Wales and Victoria is

expected to be introduced in 2013. The Commission has not seen the new legislation but

understands that the treatment of executorial services will be unchanged. The Commission

makes a series of recommendations that would:

• require legal practitioner executors to disclose to beneficiaries an estimate of what

they will charge the estate for executorial and legal services

• extend the jurisdiction of the Legal Services Commissioner to resolve disputes about

services provided by legal practitioner executors and charges of $25,000 or less for

executorial services

• allow a beneficiary to apply to the Costs Court for review of legal costs.

38 Some legal practitioner executors who are authorised by a will to be paid commission choose

instead to charge a fee for their executorial services, which may be a smaller amount. The

Commission has concluded that it would be useful for legal practitioners and beneficiaries

alike if there were a statutory provision that clearly permitted them to do this, and has

recommended accordingly.

39 The legal profession makes professional rules of conduct and associated guidelines. A failure

to comply with the rules may amount to unsatisfactory professional conduct or professional

misconduct. The current rules do not adequately address the need to obtain the informed

consent of the will-maker or the beneficiaries in order to be paid commission, or to otherwise

seek court authorisation. In any event, legal practitioners are not always referring to the

rules when administering estates. The Commission recommends new provisions in the

Administration and Probate Act to alert any professional executor (who may be a legal

practitioner, accountant, or financial adviser or other professional) to this requirement

Chapter 7 Executors’ costs and commission

Special rules for legal practitioner executors

51 The Law Institute of Victoria or other relevant body should revise the conduct and practice

rules that apply to legal practitioners who prepare a will or other instrument under which they

receive a benefit to expressly require the practitioner to obtain the client’s informed consent

to the payment of the benefit.

This means that lawyers have been writing themselves into clients wills without even telling the client they are doing so and it is legal, so we now have to change the law so as they can prove they have informed the client.

52 A new provision should be inserted into the Administration and Probate Act 1958 (Vic) to the

effect that a professional executor is unable to rely on a remuneration or commission clause

in a will unless the will-maker gave their informed written consent to the inclusion of the

clause, before the will was executed.

This means that lawyers have been writing themselves into clients wills without even telling the client they are doing so and it is legal, so we now have to change the law so as they can prove they have informed the client.

53 A new provision should be inserted into the Administration and Probate Act 1958 (Vic) to

the effect that an executor may receive commission from the assets of an estate provided

that the executor obtains the fully informed consent of all interested beneficiaries.

They will now have to get the consent of all of the beneficiaries, does this not open the door for another legal shit fight.

54 Legal practitioner executors should be required to disclose to beneficiaries details about their

charges to the estate for executorial and legal services, and associated information, along

the lines currently required by section 3.4.9 of the Legal Profession Act 2004 (Vic) in respect

of costs disclosure to clients. In particular:

(a) Costs disclosure to beneficiaries should be required:

(i) as soon as practicable after the law practice or legal practitioner commences

in the position of executor

(ii) as soon as practicable after the law practice or legal practitioner executor

becomes aware of any substantial change to anything included in a disclosure

already made to the beneficiary

(iii) in plain language, which may be in a language other than English if the

beneficiary is more familiar with that language

(iv) by spoken word to a beneficiary of legal capacity who is unable to read.

(b) Costs disclosure to beneficiaries should not be required:

(i) if disclosure in accordance with the obligations currently set out at sections

3.4.9–3.4.18 is made to a co-executor who is not a legal practitioner

(ii) to a beneficiary who is not legally competent

(iii) to a beneficiary whose entitlement under the will is unaffected by payment

from the estate for legal and executorial services.

(c) A failure by a law practice to comply with the disclosure requirements should

be capable of constituting unsatisfactory professional conduct or professional

misconduct on the part of any legal practitioner involved in the failure, as currently

applies in respect of disclosure to clients.

What are the disclosure requirements and do they only relate to fees or do they also relate to information sharing I E TRANSPARENCY?

55 Costs disclosure to beneficiaries about their rights to receive information, seek costs review

and make a complaint should be possible by providing a written statement. As is currently

permitted in respect of cost disclosure to clients, the written statement should be prepared in

accordance with the regulations, and supplemented by fact sheets and documents prepared

by the Legal Services Commissioner in consultation with the profession

Why has this not already occurred it’s bloody obvious

56 A new provision should be inserted into the Administration and Probate Act 1958 (Vic) to

the effect that, where a will contains a provision authorising a professional executor to charge

commission, the professional executor may elect to charge fees for executorial work rather

than relying on the provision in the will. The ability to make an election would be subject

to conditions, including that the fees:

(a) do not exceed in total the amount to which the executor would have been entitled

if the executor had not made the election

(b) are calculated at a rate applicable for work that does not require the executor

to use their specialist professional skills

(c) are distinguished from any fees charged by the professional executor

for professional services

(d) where the professional executor is a legal practitioner, are treated as legal costs

for the purposes of the rights of the beneficiaries to apply for costs review by

the Costs Court and make a civil complaint to the Legal Services Commissioner.

Why has this not already occurred it’s bloody obvious

Court review of costs and commission

57 The Supreme Court should have the power to review and vary commission, charges and

disbursements claimed by executors and administrators out of estates. A new provision of

the Administration and Probate Act 1958 (Vic), based on section 86A of the Probate and

Administration Act 1898 (NSW), should provide that:

(a) the court may review all or part of a commission or amount charged or proposed

to be charged in respect of any estate

(b) if it finds it is excessive, the court may reduce it even if it was authorised

by a provision in the will

(c) subject to any extension of time granted by the court, an application granted

by this provision should be brought within three months after the time that the

applicant beneficiary first knew, or ought to have known, of all commission,

charges and disbursements charged or proposed to be charged out of the estate.

Why was it not there beforehand and any way since they are useless with their reviews of lawyers charges I cannot see how they would be any different with Lawyer/ executor charges. Why have they not said that if the review finds they have overcharged then that should be a criminal matter in the form of theft?

Other regulatory reform

58 The Legal Services Commissioner should be given jurisdiction to resolve a dispute between

a legal practitioner and a beneficiary under a will about an amount charged to an estate for

executorial services, where the disputed amount does not exceed $25,000. The procedures

for resolving such a dispute would be essentially the same as those that currently apply to civil

disputes under Part 4.2 of the Legal Profession Act 2004 (Vic) and would specify that:

(a) a complaint that involves a dispute about an amount charged for executorial

services must be made within 60 days after the time that the applicant

beneficiary first knew, or ought to have known, of the amount charged

or proposed to be charged

Sixty days is useless

(b) the Legal Services Commissioner has discretion to provide more time as currently

permitted by section 4.2.7(4) of the Legal Profession Act 2004 (Vic) for complaints

that involve a dispute about legal costs

The Legal Services Commissioner is bias to lawyers so this unfairly favours lawyers.

(c) a beneficiary who makes a complaint to the Legal Services Commissioner that

involves a dispute about an amount charged for executorial services may not apply

for review by the court.

Why not?

59 The Legal Services Commissioner should be given jurisdiction to resolve a civil dispute between a legal practitioner and a beneficiary under a will or trust where the dispute relates to services provided by the legal practitioner to the estate in the capacity of executor or trustee. The

procedures for resolving such a dispute would be the same as those which currently apply

to civil disputes under Part 4.2 of the Legal Profession Act 2004 (Vic).

It is stating the obvious and why have they not been doing it and who will be charged with perverting the course of justice.

60 Review of legal costs by the Costs Court, as currently made available to clients and third party

payers by section 3.4.38 of the Legal Profession Act 2004 (Vic), should once again be made

available to a person interested in any property out of which a legal practitioner executor,

administrator or trustee may recover legal costs.

               Why is this not already happening.

61 The Law Institute of Victoria or other relevant body should make:

(a) uniform rules under the new uniform law that clarify the duties of legal

practitioners in providing executorial services and charging for those services

(b) in support of these rules, guidelines for legal practitioner executors on meeting

their fiduciary responsibilities.

The Law Institute of Victoria should have done this years ago getting them to do it now is akin to getting Dracula to write the rules for running the blood bank. We only need one rule which already exists but the regulators do not enforce it and that is that they comply with Australian Consumer Law.

62 The Victoria Law Foundation should publish a guide, or series of guides, on making wills and

the role of the executor. The information should encompass the following topics and be made

available in community languages:

(a) questions and issues to consider when making a will, focusing on helping

will-makers avoid problems commonly identified in wills made without legal

advice and providing guidance about selecting an executor

(b) practical information for non-professional executors about what they need to

do in that position, focusing on resources that can help them in meeting their

responsibilities and identifying where they may obtain professional assistance

(c) practical information for bereaved family and friends about what happens

to the assets of a person after they die, focusing on what the executor needs

to do before the estate can be distributed and the basis on which the estate

might be charged for their services.

Why have they sat on their asses?

Appendix A: Advisory committee

The Commission formed a small committee of people recognised for their expertise in the

operation of succession laws to assist in identifying and exploring issues arising from the terms

of reference. Members were asked to contribute as individual experts and not as representatives

of any organisation with which they worked or were affiliated.

The committee met four times, on 2 July 2012, 16 July 2012, 2 August 2012 and 2 May 2013.

The following attended one or more meetings:

• Danny Barlow, director, Riordan Legal

• Richard Boaden, barrister

• Associate Professor Matthew Groves, Faculty of Law, Monash University

• Michael Halpin, Registrar of Probates

• Justin Hartnett, principal, Harwood Andrews

• Mark Maier, solicitor, McNab McNab & Starke

• Stewart McNab, barrister

• Richard Phillips, barrister

• Carol Stuart, community lawyer, Seniors Rights Victoria

• Michael Tsotsos, legal counsel, Perpetual

• Professor Prue Vines, Faculty of Law, University of New South Wales

• Kathy Wilson, special counsel, Aitken Partners

All lawyers not one person representing the community or families.

1.9 When conducting a review, the Commission usually publishes a consultation paper

addressing all of the issues arising from the terms of reference and seeking written

submissions on possible reforms. Because the terms of reference in this case covered

a range of disparate subjects, the Commission instead released six short consultation

papers. Each focussed on one or more key topics as follows:

• Wills—whether there is a need to revise the law on witnessing wills to better protect

elderly and vulnerable will-makers from undue influence; statutory wills;

and ademption.

• Family provision—whether the law is achieving its objective of ensuring that provision

is made for people for whom the deceased person had a responsibility to provide.

• Intestacy—whether the law is operating effectively to achieve just and equitable

outcomes.

• Executors—whether there should be special rules for legal practitioner executors

and whether a court should be able to review executors’ costs and commissions.

• Debts—whether the law governing how a deceased estate’s assets are ordered

to pay its debts can be simplified.

• Small estates—whether there are more efficient ways of dealing with small estates.

. Throughout the reference, and particularly after the consultation papers were released,

the Commission consulted widely. Meetings with legal practitioners were held in Colac,

Shepparton and Wodonga as well as in Melbourne. An open day was held to provide

an opportunity for members of the public to meet with Commission staff to discuss their response to the questions raised in the consultation papers. The Commission held a roundtable on wills, which was attended by representatives of community groups, legal practitioners, academics, State Trustees and the Victorian Civil and Administrative Tribunal. Meetings were held with members of the Law Institute of Victoria, judges and associate judges of the Supreme Court, judges of the County Court, and representatives of private trustee companies.

The feel good statement look we did consult the public we were forced to listen but we are trying hard to protect the interests of the legal profession.

Need for reform

1 This report contains 78 recommendations to reform the law and related practices that affect

what happens to the assets of Victorians after they die. The need for reform has long been

recognised. More than 20 years ago, the Standing Committee of Attorneys-General initiated

a project to develop uniform succession law and practice across Australia. The project was

led by a National Committee for Uniform Succession Laws. By 2009, the project had produced

a series of reports and model legislation.

2 Victoria’s legislation on wills was reviewed shortly before the national project began and the

Wills Act 1997 (Vic) closely aligns with the national model. The Administration and Probate

Act 1958 (Vic), which regulates the administration and distribution of estates, has never been

comprehensively reviewed.

3 Of course, a law that has not been reviewed does not necessarily need reform, and there may

be good reason not to adopt a provision contained in the model legislation. Although requiring

the Commission to have regard to the national uniform succession laws project, the terms of

reference for this review make clear that any reforms should have a sound policy basis:

The purpose of this reference is to:

(a) ensure that Victorian law operates justly, fairly and in accordance with community

expectations in relation to the way property is dealt with after a person dies

(b) ensure that the processes to resolve disputes about the distribution of such property

are efficient, effective and accessible

(c) identify practical solutions to problems that may still be outstanding in Victorian law

and practice following the recommendations of the National Committee for Uniform

Succession Laws established by the Standing Committee of Attorneys-General.

4 In conducting the review, the Commission has been mindful of changes in community

expectations arising from increasingly complex family structures, longer life spans and a more

accessible legal system. These changes have affected the operation of succession laws and

influenced the Commission’s recommendations.

Legal practitioner executors

7.9 There are cogent reasons why legal practitioners are appointed as executors, and it is in

the community’s interest that they continue to provide executorial services. Most legal

practitioners act in the best interests of will-makers and beneficiaries. Their duty to act

in their client’s interests is the cornerstone of the profession’s ethical standards and legal

obligations.

7.10 It is therefore concerning that some legal practitioner executors have taken unfair

advantage of their position by:

• charging the estate without the informed consent of the will-maker or beneficiaries

• claiming excessive amounts

• receiving both commission and professional fees for the same services.3

Should also be inserted.

By lying to the children of the deceased about their parents’ wishes and hiding relevant documents so as to be able to increase their fees and charges against the estate.

7.11 In this chapter, the Commission considers a number of measures to reduce the incidence

of unethical and unlawful charging practices by legal practitioner executors. Its

recommendations aim to improve compliance by legal practitioner executors with their

ethical and legal obligations, and assist beneficiaries in understanding those obligations

and enforcing them when necessary. They also recognise that some of the problems

identified are not confined to the legal profession and need broader solutions.

There is no mention of criminal sanctions against this foul behaviour, there needs to be. It is hard for one lot of lawyers who protect the other lot to cll them criminals.

7.12 Decisions about whether specific rules for legal practitioners are necessary, and the form

they should take if they are, need to be made in the context of the existing regulatory

framework. The regulatory framework within which legal practitioner executors currently

operate is described briefly in the next section. The discussion then turns to the rules that

should apply.4

This is one of those legal gobbled de gook sentences that says we think that there is a need for some specific rules but we are not saying there is a need for them because we may be sued for our past negligence on the issue. It also says that if we do actually create some rules then they will be formed within the existing legal frame work which as we know already protects crooked lawyers.

Legal Profession Act

7.13 The legal profession in Victoria is regulated under the Legal Profession Act 2004 (Vic).

The Act establishes a co-regulatory framework, along the lines of a national model

developed by the former Standing Committee of Attorneys General.5

7.14 The peak regulator is the Legal Services Board, which is an independent authority

established by the Act. Among its functions is the responsibility to make and approve

legal practice rules.6

7.15 With the board’s approval, the Law Institute of Victoria may make legal practice rules

for legal practitioners other than barristers, and the Victorian Bar may make rules for

barristers.7 The Law Institute of Victoria’s Professional Conduct and Practice Rules 2005

are applicable to legal practitioner executors and are discussed in more detail later in

this chapter.

7.16 The chief executive officer of the Legal Services Board is the Legal Services Commissioner,

another statutory office created under the Legal Profession Act. The Legal Services

Commissioner has an obligation to:

• ensure that complaints against legal practitioners are dealt with in a timely and

effective manner

• educate the legal profession about issues of concern to the profession and consumers

of legal services

• educate the community about legal issues and the rights and obligations that flow

from the client-practitioner relationship.8

7.17 A number of the functions of the Legal Services Board and the Legal Services

Commissioner have been delegated to the Law Institute of Victoria and the Victorian Bar.9

Complaints and discipline

7.18 A complaint to the Legal Services Commissioner may involve a civil complaint,

a disciplinary complaint, or both.10

7.19 A civil complaint is a civil dispute, including a costs dispute, between a law practice or

legal practitioner and a person about the provision of legal services. A beneficiary under

a will can complain to the Legal Services Commissioner about legal fees charged to the

estate, if the disputed amount is $25,000 or less and the complaint is made within the

prescribed time limit.11 The definition does not extend to disputes about commission

charged by a legal practitioner executor for executorial services, as these services are

not considered to be legal services.

The legal services commissioner does not do this and does not do his job properly. When the evidence is provided he rejects it and will not give reasonsfor therejection. Also the ceiling of $25000 is far to low for deceased estates get real it should be $500,000.

 

7.20 The Legal Services Commissioner must attempt to resolve civil disputes, taking any action

necessary. This may include referring the matter for mediation and, in the case of a costs

dispute, arranging for a non-binding assessment of legal costs.12 If the dispute is unable to

be resolved, the Commissioner notifies the parties accordingly and informs them of their

right to apply to the Victorian Civil and Administrative Tribunal (VCAT) for an arbitrated

resolution. VCAT can make any of a range of orders set out in the Legal Profession Act,

or any order it thinks fit, to finalise the dispute.13

7.21 A disciplinary complaint is a complaint about a legal practitioner’s conduct that,

if established, would amount to either:

• unsatisfactory professional conduct,14 or

• professional misconduct.15

7.22 The Act sets out the conduct that does, or could, fall within each of these categories.

A contravention by a legal practitioner executor of the Professional Conduct and Practice

Rules may fall into either category.16

7.23 Anyone may make a disciplinary complaint, including a beneficiary under a will.17 The

Legal Services Commissioner may also investigate the conduct of the legal practitioner

in the absence of a disciplinary complaint, or if the complaint is withdrawn.18

7.24 If the investigation of the complaint shows that the legal practitioner would be likely to be

found guilty of unsatisfactory professional conduct, the Legal Services Commissioner has

a number of options available. These include:

• taking no further action

• cautioning the practitioner

• reprimanding or fining the practitioner

• requiring the practitioner to pay compensation, or

• seeking to prosecute the practitioner in VCAT.19

7.25 If it is likely that the legal practitioner would be found guilty of professional misconduct,

the Legal Services Commissioner must seek to prosecute the practitioner in VCAT. If a

legal practitioner is found guilty:

• they may be fined

• their ability to practise law may be amended, suspended or

their ability to practise law may be amended, suspended or curtailed, or

• they may be subject to any other order that VCAT thinks fit.20

Proposed new uniform law

7.26 Victoria is developing a new regulatory scheme for the legal profession in conjunction

with New South Wales, and the enabling legislation is expected to be introduced to

Parliament during 2013. It is based on draft national legislation that was prepared in 2011

under the auspices of the Council of Australian Governments.21

7.27 Although only Victoria and New South Wales are proceeding with the reform at this time,

they have agreed to changes that are intended to reduce costs and make the scheme

more attractive to smaller jurisdictions.22

7.28 The new scheme has many of the same features as the co-regulatory scheme established

by the Legal Profession Act. The role of peak regulator will be assumed by a joint Legal

Services Council, and a Commissioner for Uniform Legal Services Regulation will be

established. Both entities will be created by Victorian legislation but located in New South

Wales. Functions will also be conferred directly on the Victorian Legal Services Board and

Legal Services Commissioner. 23

7.29 The new uniform law will be underpinned by uniform rules. The Law Council of Australia

has issued a set of Australian Solicitors’ Conduct Rules 24 that were prepared with a view

to the introduction of uniform rules across all jurisdictions. These rules are likely to be

submitted to the new Legal Services Council for consideration and adoption.

7.30 The Australian Solicitors’ Conduct Rules are very similar to the Law Institute of Victoria’s

Professional Conduct and Practice Rules. Significantly, the rule that applies to legal

practitioners who draft wills that appoint them as executor, discussed later in this chapter,

is almost identical.25

7.31 At the time of writing this report, the proposed new uniform legislation had not been

introduced into Parliament but was well advanced. Recommendations to amend the Legal

Profession Act would not be relevant, but the Commission has not seen the legislation

that will underpin the new regulatory scheme. Therefore, when the Commission has

identified shortcomings in the current scheme, it has directed its recommendations

to ensuring that the problems will not persist under the new scheme.

This is just a complicated way of saying we need to do something and we are doing something but eventually we will be doing the same thing as we have always been doing because we are going to use lawyers to regulate lawyers.

In words we are doing nothing.

Other legislation

7.32 Although the Legal Profession Act imposes obligations on legal practitioners when

providing legal services, and avenues for resolving disputes and complaints, the Australian

Consumer Law also applies to the legal services they provide.26 However, it is not clear

that a beneficiary would have standing to make a complaint about legal costs charged to

the estate, as the estate—not the beneficiaries—is liable to pay. In any event, it is likely

that any conduct that contravenes the customer service guarantees under the Australian

Consumer Law will be behaviour for which the legal practitioner can be disciplined under

the Legal Profession Act as well.27

7.33 Legal practitioner executors must also comply with the requirements that apply to all other

executors. An executor who applies to the Supreme Court for a grant of probate must provide

an affidavit containing detailed information about the will, the will-maker, the witnesses

and the executors. The affidavit must also include an undertaking that, if probate is obtained the executor will ‘well and truly collect and administer’ the estate ‘according to law’.28

Special rules for legal practitioner executors

Obtaining informed consent

The problem

7.35 In legal terms, the relationship between an executor and a beneficiary under the will is of

a fiduciary nature. The executor—the fiduciary—has been entrusted by the will-maker to

exercise powers and discretions that affect the interests of the beneficiary. The beneficiary

is vulnerable to any abuse by the executor of the position. As a consequence, the executor

has a duty to act in the beneficiary’s interests.

7.36 The connection between the relationship and the duty was explained by Justice Mason

in Hospital Products International Pty Ltd v United States Surgical Corporation:

It is partly because the fiduciary’s exercise of the power or discretion can adversely

affect the interests of the person to whom the duty is owed and because the latter

is at the mercy of the former that the fiduciary comes under a duty to exercise his

power or discretion in the interests of the person to whom it is owed.32

7.37 The extent of the duty depends on the circumstances but there is a general requirement

that executors act free of charge. They have no automatic entitlement to be paid for

meeting their responsibilities.

7.38 A legal practitioner who is asked to prepare a will that appoints them as executor must

obtain the client’s informed consent before including any clause that authorises them,

or their law firm, to charge the estate a fee or commission for their services.

7.39 If a legal practitioner is appointed executor under a will that does not contain a

commission or charging clause, they can seek the informed consent of the beneficiaries.

Alternatively, they can apply to the Supreme Court under section 65 of the Administration

and Probate Act 1958 (Vic). The Court may allow commission as is ‘just and reasonable’

for the executor’s ‘pains and trouble’, though it may not exceed five per cent of the value

of the estate.33

7.40 Legal practitioners’ duty to avoid conflicts of interest pervades all aspects of the legal services

they provide and is emphasised in their professional rules of conduct.34 However, there

is persistent concern that some legal practitioner executors are charging the estates they

administer without consent or in circumstances where the person who gave the consent

was not fully informed about the decision they were asked to make. This concern, and the

C The will-maker’s consent

7.41 The will-maker’s consent to the executor being paid from the estate for providing

executorial services, legal services, or both, is conveyed by the inclusion of commission

and charging clauses in the will. However, some legal practitioners have been drafting

wills that contain commission and charging clauses without the fully informed consent

of the will-maker. People making wills often do not really understand these clauses.36

Rule 10.1

7.42 The Law Institute of Victoria has approached the problem by including rule 10.1

in the Victorian Professional Conduct and Practice Rules 2005:

Receiving a Benefit under a Will or other Instrument

10.1 A practitioner who receives instructions from a client to draw a will appointing

the practitioner or an associate of the practitioner an executor must inform the

client in writing before the client signs the will –

10.1.1 of any entitlement of the practitioner, or the practitioner’s firm or

associate, to claim commission;

10.1.2 of the inclusion in the will of any provision entitling the practitioner, or

the practitioner’s firm or associate, to charge legal costs in relation to the

administration of the estate, and;

10.1.3 if the practitioner or the practitioner’s firm or associate has an entitlement

to claim commission, that the person could appoint as executor a person

who might make no claim for commission.

7.43 Not all legal practitioners follow rule 10.1, even though a failure to comply may constitute

unsatisfactory professional conduct or professional misconduct. The Supreme Court’s

Probate Users Committee, a forum for legal practitioners and the Court to discuss

succession law and practice, has expressed concern about the problem. Sharing this

concern, the Registrar of Probates issued a reminder notice to all legal practitioners in

2010. However, there is no evidence that the level of compliance has improved. The

Probate Registry has observed that a small but recurring percentage of legal practitioners

consistently draft wills that contain generous commission clauses. Where it can be seen

that a will was drafted after the Registrar’s notice was issued, a requisition is raised to

seek proof of compliance with the rule.37

7.44 The Commission was told that legal practitioners who frequently draft wills that appoint

them, or a member of their law practice, as executor do follow rule 10.1. Inexperienced

practitioners look for guidance in legislation and would not think of consulting the

Professional Conduct and Practice Rules.38 One legal practitioner commented that, in his

experience, clients who have been given the information required by rule 10.1 no longer

want to appoint the legal practitioner as executor.39

36 Commission’s recommendations for reform, are discussed in the next two sections.35

Information given to beneficiaries

The problem

7.95 The Legal Services Commissioner has commented that, in many complaints about legal

practitioner executors, there has been a lack of transparency and accountability to

beneficiaries.101 D’Alessandro and other cases where an executor’s claim for commission

has been challenged also illustrate the need for good communication between executors

and beneficiaries. 102

7.96 Beneficiaries are reliant on a person that they did not select for the position, so the

executor cannot expect to be trusted or continue to be trusted without maintaining an

effective flow of communication. A particular problem identified in consultations arises

where the beneficiaries perceive overcharging.103 The Commission was told that even if

there is a charging or commission clause in the will, an absence of communication on

the method of charging can create tensions with beneficiaries.104

100

Reform proposals

Costs disclosure

7.97 Law practices are required by section 3.4.9 of the Legal Profession Act to disclose their

costs to their clients, including—among other things—the basis on which they are

calculated and either an estimate of the likely costs or the range of estimated costs.

They must also inform clients about the avenues of dispute resolution available to them.

Accordingly, a legal practitioner must disclose details of this type to an executor to whom

they provide legal services.

7.98 When the legal practitioner is also the executor, the disclosure requirement is ineffective.

There is no equivalent obligation to make full costs disclosure to beneficiaries before the

administration of the estate is completed 105 or inform them about what they can do in

the event of a dispute.

7.99 The Commission sought submissions on whether legal practitioner executors should be

required to disclose to beneficiaries the basis on which they will charge the estate for their

executorial and legal work.106 All responses expressed support for the idea.107

7.100 Reasons given for introducing costs disclosure included:

• It is a way of discouraging legal practitioner executors from claiming they are entitled

by law to charge a commission of five per cent.108

• It creates transparency and takes the pressure off the executor. Beneficiaries will be

less likely to suspect dishonest practice and applications for review will be less likely.109

• State Trustees and licensed trustees are subject to separate statutory regimes in

respect of their remuneration.110

7.101 The Law Institute of Victoria considers it good practice for legal practitioners to provide

cost disclosure to beneficiaries and would support reintroduction of a requirement to

make costs disclosure under Part 3.4 of the Legal Profession Act.111 It proposed in its

submission that:

• Costs disclosure should be required to beneficiaries only where the legal practitioner

is the sole executor. Where the legal practitioner is one of two or more executors,

costs disclosure is likely to be required to the other executor in any event under the

existing provisions.112

• Costs disclosure should be required only to residuary beneficiaries, as they will

be the only beneficiaries affected by legal costs. In some situations, the residuary

beneficiaries will be minors or not legally competent for another reason and will

be yet to be ascertained, in which case it will not be possible to provide costs

disclosure.113

7.102 Moores Legal commented that it would assist to have a standard form.114

7.103 The Commission agrees with these suggestions and considers that many of the costs

dis Recommendations

54 Legal practitioner executors should be required to disclose to beneficiaries

details about their charges to the estate for executorial and legal services,

and associated information, along the lines currently required by section 3.4.9

of the Legal Profession Act 2004 (Vic) in respect of costs disclosure to clients.

In particular:

(a) Costs disclosure to beneficiaries should be required:

(i) as soon as practicable after the law practice or legal practitioner

commences in the position of executor

(ii) as soon as practicable after the law practice or legal practitioner

executor becomes aware of any substantial change to anything

included in a disclosure already made to the beneficiary

(iii) in plain language, which may be in a language other than English

if the beneficiary is more familiar with that language

(iv) by spoken word to a beneficiary of legal capacity who is unable

to read.

(b) Costs disclosure to beneficiaries should not be required:

(i) if disclosure in accordance with the obligations currently set out

at sections 3.4.9–3.4.18 is made to a co-executor who is not a legal

practitioner

(ii) to a beneficiary who is not legally competent

(iii) to a beneficiary whose entitlement under the will is unaffected

by payment from the estate for legal and executorial services.

(c) A failure by a law practice to comply with the disclosure requirements

should be capable of constituting unsatisfactory professional conduct

or professional misconduct on the part of any legal practitioner involved

in the failure, as currently applies in respect of disclosure to clients.

55 Costs disclosure to beneficiaries about their rights to receive information, seek

costs review and make a complaint should be possible by providing a written

statement. As is currently permitted in respect of cost disclosure to clients, the

written statement should be prepared in accordance with the regulations, and

supplemented by fact sheets and documents prepared by the Legal Services

Commissioner in consultation with the profession.

The National Elder Law and Succession Law Committee consists of members taken from the constituent bodies of the Law Council of Australia, including one Co-Chairperson from the Law Society of NSW and one Co-Chairperson from the Law Institute of Victoria. The current membership of the Committee consists of: 

  • Pam Suttor (Co-Chair) - Law Society of NSW
  • Carole Ainio (Co-Chair) - Law Institute of Victoria
  • Kathy Wilson - Law Institute of Victoria
  • Peter Hanks QC - the Victorian Bar
  • Judy Morris - ACT Law Society
  • Brian Herd - Queensland Law Society
  • Peter Myhill - Law Society of South Australia
  • Anita Smith - Law Society of Tasmania
  • Elizabeth Heenan - Law Society of Western Australia
  • Susan Fielding - Law Society of Western Australia
  • John Hockley - Western Australian Bar Association
  • Anthony Young - Law Society of the Northern Territory
  • In Attwells v Jackson Lalic Lawyers Pty Ltd [2013] NSWSC 1510, a judge of NSW’s Supreme Court decided to summarise the law of advocates’ immunity in one paragraph:
  • An advocate cannot be sued by his or her client for negligence in the conduct of a case, or for work performed out of court that is intimately connected with the conduct of a case in court. Where a legal practitioner gives advice that leads to a decision that affects the conduct of the case in court, the practitioner cannot be sued for negligence on that account. The immunity extends to work done out of court that leads to a decision affecting the conduct of the case in court. Neither a barrister nor a solicitor may be sued by a client in respect of any conduct in the making of preliminary decisions affecting the way in which the case is to be conducted when it comes to a hearing. The immunity applies to the conduct of a solicitor as well as a barrister if the conduct otherwise qualifies for immunity. There is no difference between instructions given based upon negligent advice and the negligent carrying out of instructions if both are intimately connected to the conduct of the litigation. Advice in relation to the settlement of proceedings that leads to a settlement of a matter during the hearing falls squarely within conduct protected by the immunity. Advice that leads to a settlement prior to a hearing is also covered, whether or not court orders are made.

 

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